VACATURE | 9 FEBRUARI 2024
ZIM Netherlands – Customer Service Coordinator
To support our great Customer Service department in our Benelux organization we are looking for an all round professional with at least 5 years of professional experience either with forwarding or working in a liner agency.
JOB CONTENT
Export
- Communication with Log departments on allocation and schedules
- Completion of clearance procedure and data entry
- Export demurrage process
- Full booking process including the planning Land Transportation
- Full export documentation process
- Other communications with customers
Import
- Customers service import (from notification till release)
- Import demurrage process including agreements coordination
- Other communications with customers (follow up etc…)
- Cross Trade
- Issuing documents, billing and collection of charges
REQUIREMENTS
- A flexible attitude, can do approach, team player
- At least 5 years of professional experience
- Commercial mindset and proven track record
- Eye for process improvements
- Knowledge of customs documentations is a pre
- Languages: Dutch mother tongue – proficient in business English
- Proficient with IT systems and particular with MS Office
Interested?
If you’re interested in applying for this position, please submit your application and CV by clicking button below or fill out this form.
